Christian Lau

Chief Technology Officer Los Angeles Football Club

As Chief Technology Officer at Los Angeles Football Club (LAFC) and Banc of California Stadium, Christian's focus is on defining technical vision of the organisation. His primary area of interest is the use of technology to enhance the guest experience, eliminate friction and provide additive experiences for customers. From the beginning of his tenure, Christian has embraced the idea that his organisation will try anything once. He has turned Banc of California Stadium into a test facility for partners, prospective partners and technology companies to collaborate on the development of conceptual ideas that have proven to be a guiding force for next generation guest experiences in arenas, stadiums and large venues worldwide.

Speaker Sessions

Wednesday 4th May 2022

The 2030 Stadium Model - Technology implementation and platform development for the future of guest experience

Topics covered in this fascinating presentation will include;

• Autonomous just walk out retail operations

• Biometric age verification and payment using face identity 

• Facial recognition for ticketing, access systems

• Covert threat detection, eliminating friction at entry

• Robotics for fulfilment, concessions operations and delivery 

• Connectivity - WiFi 6e/7, 5G UW for back-of-house operations, guest services

: 14:10-14:30
Matthew Daniel Matt Blackhouse